Privacy Policy

1. Information We Collect

Policy on Email Acquisition: We do not use third-party or purchased mailing lists. We only collect email addresses directly from users who register via our platform.

Information You Provide to Us

• Account and Profile Information: When you create an account, you provide us with your name, email address, password, phone number, and professional details.
• Consent and Authentication: We use an OTP (One-Time Password) system to verify email ownership before adding any user to our active database.
• Payment Information: If you purchase premium features, we collect payment details through secure, third-party processors.

Information Collected Automatically

• Usage and Log Data: Includes IP address, browser type, and interaction timestamps.
• Cookies: To personalize your experience and secure your session.

2. How We Use Your Information

We use the collected information for various purposes, including:

• Service Maintenance: To operate our platform and provide customer support.
• Essential Communications: To send critical transactional messages, including **OTP verification codes, password resets, and subscription receipts.** These messages are strictly service-related.
• Notification Preferences: To send updates or community activity alerts based on your explicit notification settings.
• Safety and Security: To detect and prevent fraud, spam, and other harmful activities.

4. Your Choices and Rights

As a user, you have rights regarding your personal data:

• Access and Correction: Update your profile directly in settings.
• Deletion: Request account and data deletion at any time.
• Opt-Out & Unsubscribe: Every non-essential email includes an "Unsubscribe" link. Users can also manage preferences or request manual removal from all mailing lists by contacting us at contact@connektx.com.

5. Data Security

We implement reasonable technical measures to protect your information. Note that while we strive for maximum security, no method of internet transmission is 100% secure.

6. Data Retention

We retain your personal data for as long as your account is active or as needed to provide the Service. We also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

7. International Data Transfers

The Service is provided globally. Your information may be processed and stored on servers located outside of India. By using the Service, you consent to the transfer of your information to these locations.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Effective Date" at the top.

9. Contact Us

If you have questions about this policy or wish to report a security/spam issue, please contact us at:

ConnektX
Managed by: Techwave Ventures Private Limited
Pune, Maharashtra, India
Email: contact@connektx.com